Your Privacy Is Our Responsibility

fb277 ("we", "us", or "platform") operates a safe and reliable online entertainment service for users in Bangladesh. This privacy policy ("policy") explains how fb277 collects your personal information, how that information is used and disclosed, and what your rights are regarding your information.

By accessing or using our platform, you consent to the data processing practices described in this policy. You must be 21 years of age or older.

1.1 Information You Provide Directly

When you create an account on fb277, use the service, or contact us, you may voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Records of communication with the support team

1.2 Automatically Collected Information

When you use the fb277 platform, the following technical information may be collected automatically:

• IP address and device type (mobile or desktop)
• Browser type and operating system version
• Login time, session duration, and navigation patterns on the platform
• Information obtained from cookies and similar tracking technologies
• Payment method used and transaction details

1.3 Information Received from Third Parties

For the purposes of identity verification or fraud prevention, we may sometimes receive information from legally authorised verification agencies. Such collection of information is always carried out in compliance with applicable law.

2.1 Service Operation & Improvement

fb277 uses your personal information primarily for the following purposes:

• To create, manage, and secure accounts
• To process financial transactions (deposits and withdrawals)
• To personalise the platform experience
• To identify and resolve technical issues
• For the development of new games and features

2.2 Legal & Security Purposes

Your information may also be used to:

• Verify identity and confirm age (to ensure 21+)
• Prevent money laundering and detect fraud
• Ensure responsible gaming (self-exclusion or limit setting)
• Fulfil legal obligations
• As evidence in dispute resolution

2.3 Communication & Support

With your consent, we may contact you for the following reasons:

• To send account-related notifications and updates
• To inform you about promotional offers and bonuses
• To respond to support requests (via live chat or email)
• To notify you of changes to this policy or terms and conditions

3.1 Sharing Information with Third Parties

fb277 does not sell or rent your personal information to any third party. However, information may be disclosed in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and associated banking institutions will receive only the minimum information necessary to complete transactions.
• Technology service providers: Those who assist in operating the infrastructure of our platform maintain strict confidentiality under contract.
• Legal authorities: Information may be provided to authorities under a court order or valid legal process.

3.2 Business Restructuring

If fb277 undergoes a merger, acquisition, or asset transfer, your personal information may form part of the transferred assets. However, the protections described in this policy will continue to apply in all circumstances.

4.1 Technical Security

fb277 uses industry-standard technical methods to keep your information secure:

• SSL (Secure Socket Layer) encryption — on all data transfers
• Account security using password hashing and salting technology
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Limited employee access — only to those who need it

4.2 Data Retention Period

Your personal information is retained for as long as your account remains active and as required to fulfil legal obligations. Even after account closure, certain information may be retained for a defined period for legal or dispute resolution purposes.

Financial transaction records and identity verification documents are retained in accordance with applicable legal requirements.

4.3 Security Limitations

While fb277 is committed to ensuring the highest level of security, no data transfer over the internet is entirely risk-free. We provide reasonable protection, but a 100% security guarantee is not possible. If you experience any security-related issue, please notify our support team immediately.

5.1 What Cookies Are and How They Are Used

Cookies are small text files stored in your browser. fb277 uses cookies for the following purposes:

• Essential cookies: Ensure the basic functionality of the platform — maintaining login sessions and providing security.
• Functional cookies: Remember your preferences and settings so you have the same experience each time you log in.
• Analytics cookies: Monitor platform usage and help improve the quality of the service.

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some important platform features to not work properly. See your browser's help page for detailed instructions.

6.1 Right of Access & Correction

As a fb277 user, you have the following rights regarding your own information:

• The right to know what information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of information in certain circumstances
• The right to opt out of marketing communications
• The right to object to the processing of your information

6.2 How to Exercise Your Rights

Contact our support team to submit any request regarding your information. We will process your request within a reasonable time. However, some information may not be possible to delete due to legal or regulatory obligations.

Please note that retaining account identity verification information for a specified period under applicable law is our legal obligation.

6.3 Account Closure

You may request closure of your fb277 account at any time. Any pending balance must be withdrawn before the account is closed. After closure, certain information may continue to be retained based on legal requirements.

fb277 strictly provides services to those aged 21 or older. We do not knowingly collect any personal information from those under the age of 21. If we become aware that a person under 21 has registered, their account will be closed immediately and all associated information will be deleted.

If parents believe their child has registered on the fb277 platform, please contact us directly.

fb277 reserves the right to amend or update this privacy policy at any time. For significant changes, we will send a notification to your registered email address or display a clear notice on the platform.

Continued use of the fb277 platform after changes will be taken to mean that you have agreed to the new policy. It is therefore recommended that you visit this page regularly.